A short summary of our terms and conditions as they apply to ordering from our website. NOTHING IN THESE TERMS AND CONDITIONS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER.

Minimum Order
The minimum order for our website is £10.

We accept credit and debit cards via PayPal.

Please check your products before you leave the shop. If there is a problem with anything you have ordered please advise us within 24 hours via email to satterthwaitesbakehouse@gmail.com  After this time, claims cannot be accepted. If you are unhappy with any purchase, please let us know; we want you to be happy with your purchase and will do what we can to ensure your satisfaction.

We use nuts in the making of our own food and therefore nothing made at the bakery can be guaranteed to be nut-free.  Please always let us know if you have any allergies and we will do our best to tell you if the food we sell meets any dietary requirements.

Website Terms and Conditions
This is about the website in general.

These website terms and conditions (“Website Terms”) apply to your use of the Satterthwaites website at www.satterthwaitesbakehouse.co.uk, the “Website”). You should read these Website Terms carefully. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.

Your use of this Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website.

You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

  • copy, reproduce, use or otherwise deal with any content on the Website;
  • modify, distribute or re-post any content on the Website for any purpose;
  • reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
  • use the content of the Website for any commercial exploitation whatsoever.

Password/account security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Satterthwaites Bakehouse shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Ownership of rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Wills Bakers Ltd.

Changes to these Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

The personal data we collect about you

When you make purchases from Satterthwaites Bakehouse (including purchases made in-store or over the phone, or this Website), we may collect the following personal data about you:

  • Your name;
  • Your billing and delivery postal addresses, phone and e-mail details;
  • Where you have registered with us, your user name and password;
  • Where you place an order with us, your payment card details.

How we may store and use your information
Satterthwaites Bakehouse may collect, store and process your personal data:

  •  to maintain any registered account that you hold with us;

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. We do not store your credit card details.

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